Overview
Sadeco Calibration, a company specializing in Calibration & Testing Services: Electrical Calibration, Mechanical Calibration, Facility Services, Maintenance Services, Testing Services.
They faced challenges in managing instruments, certificates, and workflow efficiency. This case study explores how TECHNO SET, utilized Zoho Creator to address these issues and enhance overall business operations.
Executive Summary
With 20 employees, Sadeco Calibration provides Calibration and Maintenance Services for various equipment. The partnership aimed to streamline database searches, eliminate human errors in certificate creation, and introduce electronic records.
“Zoho Creator has proven to be a game-changer for Sadeco Calibration, revolutionizing their workflow and efficiency.”
Evaluation of the Problem
TECHNO SET’s Zoho experts evaluated Sadeco Calibration’s challenges and identified the need for a comprehensive solution. The assessment focused on understanding the existing workflow, identifying bottlenecks, and proposing a tailored Zoho Creator application.
Proposed Solution
TECHNOSET proposed implementing Zoho Creator, a low-code development platform, to address the client’s challenges. The solution included:
- Custom database application: A centralized database application to store instrument information, certificates, types, procedures, owners, and relationships between records.
- Automated workflows: Automated workflows for generating work orders, sending alerts, and managing calibration schedules.
- Error reduction: Eliminating manual data entry and ensuring accurate calibration records.
- Custom reports: Real-time reports and dashboards for tracking performance, identifying trends, and making data-driven decisions.
Implementation
Within one month, TECHNO SET developed a customized Zoho Creator application tailored to Sadeco’s specific requirements. The application addressed key challenges by:
- Centralized database: Storing information about instruments, certificates, types, procedures, owners, and relationships.
- Workflow automation: Streamlining processes like generating work orders, managing schedules, and issuing certificates.
- Error reduction: Eliminating manual data entry and ensuring accurate calibration records.
- Improved reporting: Generating reports on calibration history, instrument status, and other key metrics.
Results
The implementation of Zoho Creator resulted in remarkable improvements:
- 40% reduction in time taken: Automation significantly reduced the time spent on manual tasks.
- 30% increase in productivity: Streamlined processes and automated workflows led to increased efficiency.
- Improved data management: Centralized database and efficient search capabilities simplified data management.
- Automated calibration certificates: Accurate and consistent certificates are generated automatically.
- Precise calibration scheduling: Improved control over calibration schedules ensures timely testing and avoids potential risks.
- Enhanced reporting: Comprehensive reports provide valuable insights for decision-making.
- Faster job results: Clients receive job results significantly faster
Zoho Creator Advantages:
- Customization: Zoho Creator offers a highly customizable platform, allowing tailored applications to meet specific business needs.
- Real-time Data Access: Provides instant access to real-time data, enabling quick decision-making and enhancing responsiveness to business demands.
- Data Integration: Facilitates seamless integration of data across different stages, ensuring a unified and coherent view of information for better decision support.
- User-Friendly Interface: Boasts an intuitive and user-friendly interface, making it accessible for users with varying technical backgrounds.
- Alerts and Notifications: Features automated alert systems, ensuring timely notifications for critical events, preventing delays in processes.
- Comprehensive Reporting: Enables effortless generation of comprehensive reports, simplifying data analysis and aiding in informed decision-making.
- Historical Record Maintenance: Ensures the maintenance of detailed historical records, vital for audits, quality control, and compliance.
- Accelerated Job Results: The availability of real-time data accelerates the delivery of job results, contributing to increased client satisfaction.
- Effortless Certificate Generation: Simplifies the generation of certificates, reducing administrative overhead and ensuring accuracy in documentation.