The Dickson Lab (TDL) is a physical and mental wellness clinic that uses scientifically proven technology to provide biometric assessments, music therapy, and wellness coaching to clients. The organization was facing challenges with multiple legacy systems, leading to confusion and time-consuming manual processes.
The CEO of Techno Set, Omar Khamam, introduced the idea of low-code solutions to The Dickson Lab team and built a customized solution using Zoho Creator to automate their data collection and reporting processes.
- Data Collection: Techno Set used Zoho Creator to build a public form for collecting client information and consent.
- Record Templates: Techno Set utilized Zoho Creator’s record template feature to present data in a structured manner.
- Reporting: Techno Set used Zoho Creator’s intuitive interface and drag-and-drop controls to build a customized report based on voice analysis, which the well-being coach uses to provide a diagnosis and counsel the client.
- Customizable reports: Techno Set’s solution on Zoho Creator allowed TDL to customize reports based on their specific needs, leading to faster decision making with the help of visualizations.
- Multi-lingual support: Techno Set’s solution includes Zoho Creator’s translation feature, making TDL’s services consumable to a wider audience.
- Enhanced data security: Techno Set’s solution enhances internal data security through Zoho Creator’s built-in security features, rather than relying on external solutions.
“Whenever we have a problem, we immediately think whether we can solve it with Zoho Creator solution built by Techno Set. The coaches are happy, the end clients are happy, and everything’s just so much easier. We look forward to continuing to use Techno Set’s solution to automate more manual processes.” – Aleen Foo, Coach, The Dickson Lab